Frequently Asked Questions
We do our best to demystify what therapy is, how the practice works, and what you can expect. If you have a question you don’t see here, contact us!
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We will set up a time for us to chat briefly (a free 10-15 minute phone consultation) to determine fit and to answer any questions you might have. If we decide to move forward, we’ll discuss scheduling an initial appointment.
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Please have your insurance card and form of payment available. Additionally, we’ll email you all necessary consent forms that you’ll need to complete at least 48 hours before the first session. The time frame is in place so we are able to ensure all paperwork is accurately completed.
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You may request an appointment by using our online scheduler or by emailing us at admin@throughtherapychi.com or courtneyvogt@throughtherapychi.com.
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Yes, due to licensing regulations, you must be located in the state in which your therapist is licensed.
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Please contact your therapist directly via phone or email to reschedule or cancel your appointment.
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Telehealth sessions are held through a HIPAA compliant platform called Simple Practice. You will receive a unique link once you’ve scheduled your first appointment and have completed the intake paperwork.
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Therapy can benefit anyone feeling overwhelmed, stuck, disconnected, stressed, anxious, burned out, grieving, or struggling in relationships. It can also help people work through difficult emotions, past experiences, life transitions, or mental health concerns like anxiety, depression, and trauma in a supportive, nonjudgmental space.
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Absolutely. We accept private clients, meaning you can pay for services directly. This allows therapists to work with you even if you don't have a mental health diagnosis as defined by the DSM-5. Many clients choose this route for more confidentiality, as insurance companies have the right to request your records and review your case.